Job Title – Telemarketer
Location – Perry Barr, Birmingham

Salary – £25,000 - £27,000
Type – Full time, permanent
Benefits – Pension, holiday, onsite parking, Employee Assistance Programme, company pension, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and rewards
Hours – Monday – Friday

Where would I be working?

This is a great opportunity to work for a successful, growing UK materials handling (Forklift) manufacturer who are a part of a larger group. They are a family owned business with a focus on people and their success relies on the skills and happiness of every one of the team, you’ll be valued and supported at this company!

The business will provide you with the support to be successful in your role and enable you to showcase your skillset to establish a long term rewarding career.

This is an exciting opportunity to join a fantastic team!

What would I be doing?

You will be joining a proactive and friendly team where you will be responsible for a broad range of tasks. This is a nice, varied telemarketing role. You will be the first point of contact for a customers interested in products, reaching out to them to discuss their requirements and arrange a further conversation with a specialist Sales Representative.

Some of the role responsibilities are listed below: -

- Follow up leads, primarily by phone, both new, excising and returning companies.

- Take inbound calls and pick up live chat enquiries

- Schedule appointments for field sales reps and maintain regular contact with customers providing support information and following up on enquiries.

- You will grow and maintain the CRM system

- Conduct targeted telephone campaigns for product groups sharing new updates and features.

- Utilise LinkedIn and other professional networking platforms to identify, research, and engage potential leads through targeted searches and personalised InMail outreach

- Conduct proactive cold calling within assigned geographic territories to generate new business opportunities and qualify potential leads.
- To deliver high levels of customer service which reaching agreed KPIs.
 

The role will suit a friendly and engaging professional who enjoys conversation and finding effective solutions for clients. You’ll be results oriented and enjoy working towards a target. Good attention to detail is a must, ensuring you maintain data competency to the highest standards.

You’ll enjoy building rapport with your sales representatives, working collaboratively to hit company goals and exceed revenue targets.

This role entails fantastic opportunities to work directly with the sales team.

What the company requires?

The company are looking for a self motivated and driven Telemarketing Representative to join their established and growing business.

Essential Skills:

- Good communication skills both written and vernal, plus an excellent telephone manner
- Good interpersonal, organizational, numerical perception, and computer skills.

- Excellent interpersonal and customer service skills, with the ability to communicate effectively with a diverse range of people, establishing and maintaining effective working relationships.

- Strong administration skills

- Motivated to reach set KPI’s and sales targets.
- Ability to work on your own initiative, towards sets targets, whilst also maintaining a good team work ethic.
- Self motivated with a professional, calm and friendly approach.
- Flexibility to work as part of a team and as an individual.
- Ability to maintain a high level of confidentiality and discretion at all times
- Ability to learn quickly about the business and a willingness to learn.

Other Skills

The company ideally would like the successful candidate to have worked in a similar role, however, this is desirable and not essential.

About Us

G & G Technical Recruitment specialises in bringing the right candidates and the right businesses together.

We recruit for various roles Including:

- Sales, Marketing and Business Development Executives
- Human Resources, Legal & Finance Professionals
- Call Centre roles including Lead Gen and Customer Service
- Engineers and Technicians
- Team Leaders and Senior Management
- Specialist Roles

We recruit within various industry sectors from Material Handling, Legal, Finance and many more.

Contact us today if you have any questions.

The services provided by G & G Technical Recruitment are that of a Permanent Recruitment Agency. G & G Technical Recruitment informs you that our client can only accept applications from candidates who hold the correct right to work documentation for the UK. Candidates who do not currently have this documentation or permit or are pending an application to obtain this documentation or permit should not apply.

We are committed to diversity and inclusion and welcome applications from all suitably qualified persons. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, age, or any other protected characteristic.