Job Title – Parts Co-Ordinator
Location – Perry Barr, Birmingham

Salary – £24,000
Type – Full time, permanent
Benefits – Pension, holiday, onsite parking, Employee Assistance Programme, company pension, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and rewards
Hours – Monday – Friday

Where would I be working?

This is a great opportunity to work for a successful, growing UK materials handling business who are a part of a larger group, established in the 1960's. They are a family-owned business with a focus on people – their success relies on the skills and happiness of every one of the team, you’ll be valued and supported at this company!

The business will provide you with the support to be successful in your role and enable you to showcase your skillset to establish a long term rewarding career.

This is an exciting opportunity to join a fantastic team!

What would I be doing?

You will be joining a proactive and friendly team where you will be responsible for a broad range of tasks, which include the below.

- Answer and process incoming parts related calls from customers and service technicians.
- Pull orders, receive, and put away stock.
- Order parts and develop relationships with internal contacts and external vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom, vans, and customer consignments.

This role entails fantastic opportunities to work directly within the Parts department, working alongside the Service Team to ensure Service levels are kept high at all times.

What the company requires?

The company are looking for a self motivated and driven Parts Co-Ordinator to join their established and growing business.

Essential Skills:

- GCSEs or equivalent
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
- Valid driver's licence
- Parts or inventory control experience and lift truck industry experience preferred
- Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet) Ordering software.
- Ability to follow instructions given in written, oral or diagram form.
- Ability to problem solve and find alternative solutions with regards to long lead times from suppliers.
- Flexibility to work as part of a team and as an individual.

Other Skills

The company ideally would like the successful candidate to have worked in a similar role within a Parts department and have knowledge of Baan software or an equivalent package, however, this is desirable and not essential.

About Us

G & G Technical Recruitment specialises in bringing the right candidates and the right businesses together.

We recruit for various roles Including:

- Sales and Business Development Executives
- Human Resources, Legal & Finance Professionals
- Call Centre roles including Lead Gen and Customer Service

- Engineers and Technicians

- Team Leaders and Senior Management

- Specialist Roles

We recruit within various industry sectors from Material Handling, Legal, Finance and many more.

Contact us today if you have any questions.

The services provided by G & G Technical Recruitment are that of a Permanent Recruitment Agency. G & G Technical Recruitment informs you that our client can only accept applications from candidates who hold the correct right to work documentation for the UK. Candidates who do not currently have this documentation or permit or are pending an application to obtain this documentation or permit should not apply.